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Frequently asked questions
General
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Customer Satisfaction
At Nauvoo Family Market, our goal is customer satisfaction. If you ever have a bad experience, we’d appreciate the chance to make it right. We will work with you to resolve any concerns in a fair and timely manner.
Rather than leaving a negative review, please contact the owner, Raymond Detweiler, directly so we can address the issue.
📞 Call: 440-632-5584
If you’ve never been to Nauvoo Family Market, you’ll find we’re a local grocery store that offers much more than just everyday essentials.
We carry a wide variety of fresh groceries, including pantry staples, dairy, frozen foods, snacks, and household items. We’re also well-known for our award-winning bakery, featuring customer favorites like our famous fry pies, fresh baked goods, and seasonal treats.
Whether you’re stopping in for a few items or doing a full grocery run, our goal is to provide a clean, friendly shopping experience with quality products and small-town service.
Nauvoo Family Market - Middlefield Ohio
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For your convenience, we accept cash, checks, gift cards, and all major credit and debit cards.
Please note: We do NOT charge a small fee for using credit or debit cards.
Cash is our preferred method of payment.
We do not accept SNAP/EBT.
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We’d be happy to hear what you have to offer!
To discuss a partnership or selling products in our store, please call and ask for Raymond Detweiler (Owner) at:
📞 (440) 632-5584
Due to our religious beliefs, we do not have access to email or online messaging, so phone calls are the best way to reach us.
Nauvoo Family Market Return Policy
At Nauvoo Family Market, we offer a return or exchange on any unopened merchandise with a valid receipt.
If you experience an issue with a product more than 30 days after purchase, we recommend reaching out directly to the manufacturer of the tool or product.
For baked goods, if you are unsatisfied with your purchase, we will do our best to make it right. We believe in providing excellent customer service and treating every customer fairly.
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